The Fog of Experience
I still remember the early days when I first started out in tech. All answers were apparent and hardly was the ink dry on the request, and I was already…
Factory Approach to Service Engineering – Preamble
World of Perspectives We all see the world from different perspectives, and the sum of perspectives help us to get a better/fuller understanding of our world. In this article, we…
Factory Approach to Service Engineering – Business
From Technology to Business In a previous article, I looked at how some metaphors can be used to understand the engineering of software (services). Of the five listed below, I…