World of Perspectives We all see the world from different perspectives, and the sum of perspectives help us to get a better/fuller understanding of our world. In this article, we…
From Technology to Business In a previous article, I looked at how some metaphors can be used to understand the engineering of software (services). Of the five listed below, I…
Rhema Bytes: A Factory Approach to Service Engineering When most people think of a factory, the imagery that is conjured is one of mindless repetition, and the generation of large…